Improving Business Performance With Lean — James Bradley

This book is the perfect introduction to the essential concepts and tools
used in Lean -- every detail and method for improving business processes.
While Lean was first applied in manufacturing, arguably evolving out
of the Toyota Production System, it is now applied widely to service and
administrative processes as well. Lean, in comparison with other business
improvement processes such as Six Sigma, relies on intuitive concepts
rather than complex mathematics. With a short, non-technical, understandable,
and engaging text like this one, you can be empowered with the
essential principles of Lean.
Besides describing the concepts of Lean, plentiful examples and brief
case studies illustrate the application of Lean in different contexts including
manufacturing, healthcare, food service, administrative processes, distribution,
and retail. The examples also give a clear idea of how to apply
Lean in various contexts, as well as illustrating which Lean tools are most
appropriate in the various contexts.
At the end of this book, you'll know the benefits of Lean in manufacturing,
sales, administration, distribution, healthcare, and other industries, as
well as have a full concept of a step-by-step description of how to apply
Lean.