Bouquet Fresh — Mark Roberts

The environment is one of the greatest influences on customer perceptions of a hospital or business. Enhancing the environment takes more than just a mop and broom, as Bouquet Fresh explores ideas to improve the reality/perceptions of a fresh, clean building for hospitals/businesses seeking to make that impression. From a description of the importance of cleanliness, to staff development, to working out the math on labor requirements, the short paragraphs attempt to aid in these areas. A book for housekeeping supervisors as well as business owners, Bouquet Fresh salutes the hard working men and women of custodial services around the world.