Robert's Rules Undone — Cheryl Sterling

The goblins of the magical world of Lowth are on the move. After a year of tentative peace with the Elves, they've broken off ties and demanded their own lands, threatening war.
Into their midst whirls Sheila Drysdale-Roberts, the Queen's sister, ex-contestant on “The Apprentice,” and the poster child of policies and procedures. Her self-appointed mission is to bring Lowth into the twenty-first century. Soon after her arrival, she and her infant nephew are abducted by the goblins.
Charged with finding them is shapeshifter John Tivat, the Elven King's right-hand man. Tivat craves action after almost a year of routine. Babysitting an infant and an opinionated, incompetent Earth woman would be an insult to his talents if not for the importance they hold to the kingdom.
Rescuing and retrieving the two is complicated by inclement weather, harsh terrain, a pissed-off Goblin King and a bad case of diaper rash.